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Frequently Asked Questions (FAQ)

All e-mails and orders will be replied between 10am to 6pm from Mondays to Fridays.
Please note that we do not attend to any e-mails and orders over the weekends and Public Holidays as our office will be closed

For all e-mails, please allow up to 48 hours (excluding non-working hours) for us to get back to you.

Luxe Beauty ships out all parcels daily (subject to availability of product), excluding weekends & public holidays.
All payments that have been made after 5:00PM (SGT) will be mailed out the next working day.

Yes, Luxe Beauty ships internationally, please contact us at chatluxebeauty@gmail.com for international orders. 

LUXE BEAUTY accepts all payments via Mastercard and VISA.
We do not provide ‘CASH – ON – DELIVERY’ payment method.

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